Southwest Airlines says 'brief' system outage affected boarding, checked bags

For years, online retail has been organised around a simple assumption: the customer journey begins on a search engine, marketplace, brand website, or app. That assumption is starting to look dated. A new Salesforce report suggests that more shoppers are now beginning with a question to an AI system, whether through ChatGPT-style assistants built on […] The post AI chats are becoming the new starting point for online shopping appeared first on e27.

Sarawak is not usually the first place that comes to mind when Southeast Asia’s artificial intelligence race is discussed. Singapore has the region’s densest cloud and startup ecosystem, Malaysia’s Johor has been drawing data centre investment because of its proximity to Singapore, and Indonesia has been positioning itself around scale, talent and natural resources. A […] The post SoftBank, Grab, PETROS explore AI infra platform in Sarawak appeared first on e27.

The Cove lineup consists of three speakers, and can even work with JBL soundbars to create a home theatre setup.

I’ve worked a lot with the Microsoft stack, and for a long time Excel was its staple. It gave Microsoft a foothold inside companies. Once a company ran its budgets, forecasts and operations in Excel, Microsoft could sell a lot of other products around it. It became embedded in the organisation. And after decades of […] The post AI labs are chasing a slice of the corporate pie in Southeast Asia appeared first on e27.

The event will show just how serious Apple is about making a push into the smart home market.

Jenni is an academic research and writing platform used by more than six million researchers, who have written over 15 million papers on it. The US-headquartered company says it passed US$10 million in annual recurring revenue (ARR) this year and is profitable, having grown almost entirely from revenue after raising only a small angel round. […] The post Why Jenni thinks researchers need more than ChatGPT for academic writing appeared first on e27.

DePIN (Decentralised Physical Infrastructure Networks) crowdsources real-world resources like compute, storage, and connectivity via blockchain incentives. RWA tokenisation brings tangible assets (real estate, commodities, infrastructure) on-chain for fractional ownership, liquidity, and global access. Together, they address SEA’s challenges: high infrastructure costs, limited banking reach, and volatility in local currencies. Global tokenised RWA (excluding stablecoins) surpassed […] The post DePIN and RWA alliances in 2026: Global momentum meets SEA opportunities appeared first on e27.

There’s a fundamental question that most leaders are avoiding right now, not because it’s too hard, but because the answer is uncomfortable. If you don’t understand where scarcity lives in the current economy, and you keep focusing on supplying more into markets with less demand or that are already overcrowded, you’ve forgotten Economics 101. Scarcity […] The post Are you leading with people? Or are you leading with tech? appeared first on e27.

Samsung’s next-generation portable SSDs feature USB4 connectivity, delivering sequential read speeds of up to 4,000MB/s.

Every mature startup ecosystem has eventually faced a period the venture community refers to, after the fact and usually with discomfort, as its accountability phase. The United States went through one in the early 2000s, after Enron, WorldCom, and the broader dot-com governance cleanup. China went through one in the late 2010s, when Luckin Coffee […] The post ASEAN’s startup ecosystem is entering its accountability phase appeared first on e27.

OpenAI banned several accounts associated with two propaganda operations based in Iran and Russia, respectively, it confirmed Thursday — the latter of which the tech company said had the greatest reach it has recorded since it began reporting on and disrupting such schemes. The influence operations used OpenAI models alongside "more traditional techniques and technologies...

A bipartisan group of dozens of lawmakers led by Rep. Steven Horsford (D-Nev.) and Sen. Elizabeth Warren (D-Mass.) is concerned over Google’s plan to acquire Spirit Airlines data to train its AI models. A letter from the group, sent to Google CEO Sundar Pichai and Spirit CEO Dave Davis, took issue with a proposed $10...